Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Total delivery time is approximately 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your order every step of the way.

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on your destination and package size, and you can check our Shipping Policy page for full details.

We want you to be completely satisfied with your purchase. If something is not right, please contact us as soon as possible and we will walk you through the return or exchange process. We recommend reviewing our Returns Policy page for full terms before placing your order.

We understand that choosing the right sauna or cold plunge is a big decision. If you need to explore a different model, send us a message or give us a call and our team will help determine the best path forward. Availability and exchange terms may vary by product.

Power requirements vary by model and size. Each product listing includes detailed electrical specifications, including voltage and amperage needs. If you are unsure whether your space can accommodate a particular unit, contact us with your setup details and we will help you find the right fit.

Infrared saunas use radiant heat panels and are typically designed for indoor use, while barrel saunas are built for outdoor placement and use traditional convection heating. Your choice depends on available space, preferred heating style, and whether the unit will live indoors or outdoors. Our team can help you compare options based on your specific needs.

Sales tax, if applicable, is calculated and displayed at checkout.